One of the old problems with Offline Vault was most apparent with laptop users and desktop users who never shutdown their machine. The issue is that Offline Vault would only synchronise with the Enterprise Vault server once per session. This was changed in Enterprise Vault 8, and by default Vault Cache (as it’s now known) synchronises on a timetable. By default that’s every 24 hours.
It is possible to modify that frequency though, and here is how :
This is the registry key I added : 12000 seconds.
See the OVMDCLastSyncTime, and OVMDCNextSyncTime entries :
Look again at the OVMDCLastSyncTime, and OVMDCNextSyncTime, these were the following day :
This is from the client log :
21/09/2010 14:03:02.081[2568]: HDR:SYNC:ARC: Cache ‘1808AE8F4BB654D4B89DC54787C183C051110000GPKENTVLT1.enterprise.veritas.com’, status:0
21/09/2010 14:03:02.082[2568]: HDR:SYNC: ~MetaDataCacheScheduler::SyncArchives
21/09/2010 14:03:02.082[2568]: HDR:SYNC: MetaDataCacheScheduler::UpdateSyncTimes
21/09/2010 14:03:02.082[2568]: HDR:SYNC: scheduled:1, lastSync:1699792800, schedSyncTimeNeedsMoving:0, updateLastGoodSyncTime:1, failed:0
21/09/2010 14:03:02.083[2568]: HDR:SCHED: MetaDataCacheScheduler::SetTimeOutIn100NS
21/09/2010 14:03:02.083[2568]: HDR:SCHED: LastSyncTime:21/09/2010 14:02:33.760 (129295513537600000)
21/09/2010 14:03:02.084[2568]: HDR:SCHED: NextSyncTime:21/09/2010 17:22:28.164 (129295633481640000)
21/09/2010 14:03:02.084[2568]: HDR:SCHED: Seconds to next sync:11966
…
21/09/2010 17:22:47.471[2568]: HDR:SYNC: ~MetaDataCacheScheduler::SaveSyncTimes: 0x0
21/09/2010 17:22:47.472[2568]: HDR:SYNC: ~MetaDataCacheScheduler::UpdateSyncTimes
21/09/2010 17:22:47.472[2568]: HDR:SYNC: Successful
21/09/2010 17:22:47.472[2568]: HDR:SYNC: ~MetaDataCacheScheduler::MetaSync
21/09/2010 17:22:47.473[2568]: HDR:SYNC: ~MetaDataCacheScheduler::OnTimeOut
21/09/2010 17:22:47.473[2568]: DTCC: WaitForMultipleObjects – millisecs:11980311
21/09/2010 17:22:47.473[2568]: DTCC: WaitForMultipleObjects – until:21/09/2010 20:42:28.179 (129295753481790000)
…
21/09/2010 20:42:47.015[2568]: HDR:SYNC: ~MetaDataCacheScheduler::SaveSyncTimes: 0x0
21/09/2010 20:42:47.015[2568]: HDR:SYNC: ~MetaDataCacheScheduler::UpdateSyncTimes
21/09/2010 20:42:47.016[2568]: HDR:SYNC: Successful
21/09/2010 20:42:47.016[2568]: HDR:SYNC: ~MetaDataCacheScheduler::MetaSync
21/09/2010 20:42:47.016[2568]: HDR:SYNC: ~MetaDataCacheScheduler::OnTimeOut
21/09/2010 20:42:47.017[2568]: DTCC: WaitForMultipleObjects – millisecs:11981012
21/09/2010 20:42:47.017[2568]: DTCC: WaitForMultipleObjects – until:22/09/2010 00:02:28.164 (129295873481640000)
…
22/09/2010 00:02:47.240[2568]: HDR:SYNC: ~MetaDataCacheScheduler::SaveSyncTimes: 0x0
22/09/2010 00:02:47.241[2568]: HDR:SYNC: ~MetaDataCacheScheduler::UpdateSyncTimes
22/09/2010 00:02:47.241[2568]: HDR:SYNC: Successful
22/09/2010 00:02:47.241[2568]: HDR:SYNC: ~MetaDataCacheScheduler::MetaSync
22/09/2010 00:02:47.242[2568]: HDR:SYNC: ~MetaDataCacheScheduler::OnTimeOut
22/09/2010 00:02:47.242[2568]: DTCC: WaitForMultipleObjects – millisecs:11980854
22/09/2010 00:02:47.242[2568]: DTCC: WaitForMultipleObjects – until:22/09/2010 03:22:28.179 (129295993481790000)
…
22/09/2010 03:22:52.903[2568]: HDR:SYNC: ~MetaDataCacheScheduler::SaveSyncTimes: 0x0
22/09/2010 03:22:52.903[2568]: HDR:SYNC: ~MetaDataCacheScheduler::UpdateSyncTimes
22/09/2010 03:22:52.903[2568]: HDR:SYNC: Successful
22/09/2010 03:22:52.903[2568]: HDR:SYNC: ~MetaDataCacheScheduler::MetaSync
22/09/2010 03:22:52.904[2568]: HDR:SYNC: ~MetaDataCacheScheduler::OnTimeOut
22/09/2010 03:22:52.904[2568]: DTCC: WaitForMultipleObjects – millisecs:11975014
22/09/2010 03:22:52.905[2568]: DTCC: WaitForMultipleObjects – until:22/09/2010 06:42:28.179 (129296113481790000)
…
22/09/2010 06:42:47.181[2568]: HDR:SYNC: ~MetaDataCacheScheduler::UpdateSyncTimes
22/09/2010 06:42:47.182[2568]: HDR:SYNC: Successful
22/09/2010 06:42:47.182[2568]: HDR:SYNC: ~MetaDataCacheScheduler::MetaSync
22/09/2010 06:42:47.182[2568]: HDR:SYNC: ~MetaDataCacheScheduler::OnTimeOut
22/09/2010 06:42:47.183[2568]: DTCC: WaitForMultipleObjects – millisecs:11980771
22/09/2010 06:42:47.183[2568]: DTCC: WaitForMultipleObjects – until:22/09/2010 10:02:28.180 (129296233481800000)
Essentially the only tricky bits here are that you have to make sure you do all the following :
a) Change the registry key
b) Close and restart Outlook
c) Wait until the next sync time listed in the registry, before the new timetable will take effect (or with Outlook closed, remove those registry entries)