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Jan 172015

Exchange server journaling, and having those items journal archived by Enterprise Vault is something that many organisations have implemented, both in Europe, the US and the rest of the world. A question which is sometimes asked though is whether items marked as private (or sensitive) are journaled.

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Jan 022015

Sometimes when data has been archived and then restored, and it is to be re-archived you might encounter an issue where the items won’t re-archive. Let’s see why that might be:

When Enterprise Vault restore an item, it marks some additional MAPI attributes on each item:


When archiving happens again, these items won’t be eligible because they are marked with these attributes. The attributes can be ignored, and there are actually three choices:

HKLM\Software\KVS\Enterprise Vault\Agents
[DWORD] IgnoreEVDates

0 = Off
1 = Ignore Archived date
2 = Ignore Restored date
3 = Ignore both Archived and Restored date

More information in this Connect Forum post: https://www-secure.symantec.com/connect/forums/restored-mail-not-archive-after-re-enable-mailbox#comment-1437041

Nov 152014

One of the questions which is frequently asked on the forums after a new Exchange Server update is whether or not Enterprise Vault will work with it, and whether it will be supported. For the most part in the past, roll-ups or cumulative updates weren’t specifically tested and called out individually. Customers could contact Support, and if an issue was found, it would be worked on and (hopefully) fixed.

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