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Jul 302014
Screen Shot 2014-07-28 at 12.06.53

In the past version numbers within Enterprise Vault were pretty straight forward. You had the base release, and service packs.  Sometimes people would have hot fixes, but that usually affected a handful of files. It all got a bit more complicated with the introduction of the Cumulative Hotfixes. And worse, it’s not easy any more to find out what specifically is installed. Let’s take a few examples:

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Jul 182014

From time to time you may get into a situation where indexing in Enterprise Vault is lagging behind. It happened to me just the other day when ingesting a large amount of data into some test archives. I’m sure of the exact trigger, but the net result was that the indexing service stopped. This didn’t immediately cause me an issue, because the data was still added to the archive. But searching for the data was a bit tricky!

This can happen in a production environment too. Perhaps it’s something you’ve encountered, or had escalated to you from the IT Helpdesk?

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