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Oct 282014

Did you know that there are two types of Vault Cache ‘Reset’?  As a reminder you can access these from the Enterprise Vault Outlook Add-in Diagnostics window (Control + Shift + click on an EV button in Outlook):

As you can see there are two types of reset:

Partial Reset -> Resets only the header. The next synchronisation will be a full header synch.

Reset -> Resets the header and the content. The next synchronisation will be both header and content; just like when a user was first configured to use Vault Cache.

Hope that helps!

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