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Jul 302014

In the past version numbers within Enterprise Vault were pretty straight forward. You had the base release, and service packs.  Sometimes people would have hot fixes, but that usually affected a handful of files. It all got a bit more complicated with the introduction of the Cumulative Hotfixes. And worse, it’s not easy any more to find out what specifically is installed. Let’s take a few examples:

On a regular Enterprise Vault 10.0.4 environment you might see that the binaries are like this:

Screen Shot 2014-07-28 at 12.06.42

And if you do Help -> About Enterprise Vault in the VAC you’ll see:

Screen Shot 2014-07-28 at 12.06.53

That’s good, but how do I know if I have installed the 10.0.4 Cumulative Hotfix, like this one.  Well, there isn’t an easy way save for looking at version information on files that are affected.

I thought this would get a whole lot easier in Enterprise Vault 11. At least with that version you can see in Add/Remove Programs that a fix has been installed. You just can’t see what it is:

2014-07-28_12h10_09And to top it all, if you look at the list of Servers in the Vault Admin Console, you might see something like this:

Screen Shot 2014-07-28 at 12.07.48

And that’s on a 10.0.4 system!

A bit confusing, as I’m sure everyone would agree. Hopefully Symantec can do something about this in the future to make it simpler for people to manage their environments.

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