For many people it may seem like an ‘easy’ question but for administrators new to Enterprise Vault who have deployed some or all of the available components, a question which sometimes pops up is :
How do I find the EV Vault Cache location?
The first thing to note is that this can be customised using the Desktop Policy setting:
If you don’t change it then it will normally be located within the users profile folder, either c:\Documents and Settings\Username… or c:\users\Username…
But rather than guessing where it is the best thing to do is to use the Outlook Add-in Client trace to find out exactly where it is. When you open the client trace file look for OVROOT:
It is shown with MINIMUM tracing or higher.. ie not the ‘Information’ setting or lower.