I do an awful lot of testing of Enterprise Vault features. Months sometimes go by and I don't do a new installation or configuration of a new system, then I end up doing nothing but installation and configuration, ten times a day for weeks ! I did just that over the course of the last few weeks. It got me thinking about policies for end-users, and in particular buttons on the Outlook toolbar.
Even on most of my test users I don't change things from the default.
Sometimes it is a long time later when I'm actually testing something else that I need to go back and an icon or two to the toolbar, and I rarely add things like the Expiry Report.
Do you make many changes from the default buttons?