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Jul 292012

It is a question which comes up now and again (and just the other day on the Connect Forums)…  the question is how to prevent the pop-up on Citrix which says:

Microsoft Office Outlook can’t provide form scripting support. This feature is not available. For more information, contact your system administrator

This comes up when trying to view archived items with the Enterprise Vault Outlook Addin.  The solution is to enable scripting support.  The way to do it is pretty easy, and described in:


The difficult part is working out the GUID that you have to put in for the product code relating to the version of Office that you have installed.  The links in the above article will help with that.

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