A colleague asked the following a week or so ago:
If a user creates a folder manually in the Virtual Vault, after the user archive is exported back to his mailbox – will this VV folder be created in the mailbox and where?
The short answer to the question is : Yes.
The longer answer is best described through the following example:
Let’s assume my test user is all setup nicely, Vault Cache and so on is all working.
I then create a folder in Virtual Vault under Inbox called TestFolder1
I then create a folder in Virtual Vault at the top level called TestFolder2
So I have the following:
From my mailbox I drag and drop 4-5 items in to TestFolder1. These aren’t items that have been archived before. And I drag and drop 4-5 items from Virtual Vault to the folder TestFolder2 (ie these are already archived items). So now I see:
I synchronise a couple of times, to get them properly archived and stubbed in to Virtual Vault.
I then do an export back to the mailbox, from the Vault Admin Console, for this user… and this is what I see: