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Jan 232011
 

After many years of forgetting about this..  I was reminded of it the other day, so I thought I would share with the community.  First of all my systems are in English, this will become relevant at the end of this post, trust me!  I often have my archived items create a nice shortcut in Exchange, containing links to attachments, and some text from the original message body, eg 30-100 characters – depending on which repro system I’m using.  The setting I’m about to describe is best worked through an example.  So consider an email which has the message body like this :

 

You’ll find the file you want in c:temp

Now, when that gets archived, I see this :

bad-encoding

The slash has gone!  Further people with foreign language emails (Russian for example) often have this problem where the preview is just “bad” or “wrong” looking.

 

It used to be a registry key but now (and in all EV 8 and onwards versions) you can change this behaviour with the archiving advanced policy setting called “Encode custom body using appropriate code pages“ as shown below :

encode

The first example was done with the policy set to “Off”, and the example below is done with the policy set to “on”, and the mailbox synchronised.

good-encoding

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  2 Responses to “Preview of archived items with slashes in body is wrong?”

  1. Hey thanks for your informative article,

  2. Hey thanks for your useful article,

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