After many years of forgetting about this.. I was reminded of it the other day, so I thought I would share with the community. First of all my systems are in English, this will become relevant at the end of this post, trust me! I often have my archived items create a nice shortcut in Exchange, containing links to attachments, and some text from the original message body, eg 30-100 characters – depending on which repro system I’m using. The setting I’m about to describe is best worked through an example. So consider an email which has the message body like this :
You’ll find the file you want in c:temp
Now, when that gets archived, I see this :
The slash has gone! Further people with foreign language emails (Russian for example) often have this problem where the preview is just “bad” or “wrong” looking.
It used to be a registry key but now (and in all EV 8 and onwards versions) you can change this behaviour with the archiving advanced policy setting called “Encode custom body using appropriate code pages“ as shown below :
The first example was done with the policy set to “Off”, and the example below is done with the policy set to “on”, and the mailbox synchronised.