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Jul 092010

Another one of the things in the Vault Information dialog is the User Information which is available.

Unfortunately it’s not available to all connection types as you can see below :


In that screenshot we see that my user mailbox information isn’t available, because I’m not in an online mode.

My Outlook Connection State is “Cached Connected Drizzle (9)” – that means I’m in cached mode (have a local OST file) that I’m connected currently, and drizzle means that I get headers followed by the full message body.

Last piece of information is the RPC over HTTP flags, currently not set in my connection profile.

Below you can see the difference when I switch to an Online Outlook profile.


It’s unfortunate that the user mailbox is always displayed, but the information is not available to us from the OST file.

You can also see below that I’ve turned RPC over HTTP on; unfortunately it’s not overly descriptive of what it shows, but it does help.


You can cross reference this with some of the information in the client log :

08/07/2010 08:28:18.622[ 604]: RPC over HTTP is not enabled (flags = 0)


08/07/2010 08:28:18.881[ 604]: Environment:
08/07/2010 08:28:18.882[ 604]:     Enterprise Vault Client (DCOM)
08/07/2010 08:28:18.883[ 604]:     Microsoft Windows XP Professional Service Pack 2 (Build 2600)
08/07/2010 08:28:18.884[ 604]:     Intel(R) Xeon(TM) CPU 3.20GHz x86 Family 15 Model 6 Stepping 8;
08/07/2010 08:28:18.884[ 604]:     Microsoft Outlook 2003
08/07/2010 08:28:18.884[ 604]:         [Exchange connection mode: Online (1)]
08/07/2010 08:28:18.885[ 604]:         [RPC over HTTP not enabled]
08/07/2010 08:28:18.885[ 604]:     Microsoft Internet Explorer 6.0.2900.2180
08/07/2010 08:28:18.885[ 604]:     Computer name: ws1.EV.Local
08/07/2010 08:28:18.906[ 604]:     User name: SRogers@EV.Local

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