The other day I was asked to help capture a process termination of migrator server (during a PST import) on a Windows 2008 x64 Enterprise Vault Server. It tripped me up in a couple of places so here are the gotchas.
The process is 32 bit, so I found it “best” to install the 32 Bit version of the Debugging Tools for Windows
The latest version of the Debugging Tools for Windows is part of a MUCH larger download (so I went for an older version)
When I ran cscript adplus.vbs –quiet –crash –pn migratorserver.exe –o c:dumpfiles, and tried to reproduce the problem, the process still crashed, but I didn’t get a dump file.
The LAST hiccup I encountered was mostly because of UAC. I need to run the command prompt that I launch adplus.vbs (or adplus.exe in the latest tools) as an elevated user. So just right click on the command prompt and do “Run As”.
Finally, I got a userump when the process crashed (as well as the unfriendly Event ID 1000 in the Application Event log)!