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Jun 232010
 

Another small problem encountered in the last couple of days is that we were seeing the following :

vac-outlook-gotcha2

The issue as you can see is that the URL has two slashes in it.  It is shown when you click on the EV online link from the Vault Administration Console (VAC)

This can be easily corrected by editing the INSTALLPATH in the registry, as shown below :

vac-outlook-gotcha2-a

The big question, how did it get like this in the first place?

It occurs if you install the VAC, then the EV Outlook Add-in.  If you do it the other way around, the VAC install updates the INSTALLPATH to not have the extra slash.  In short, the EV Outlook Add-in adds a trailing slash to the INSTALLPATH and if that is the last thing installed the links in the VAC don’t work.

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