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Jan 222009

Today I thought it would be a good idea to install some more apps on my Windows 7 machine.  I had previously installed things like Office.  The difference today is that it was straight after production activation (well an hour or so afterwards).  I repeatedly got the same error :-

Error    22/01/2009 10:47:51    Application Error    1000    (100)

Faulting application name: msiexec.exe, version: 5.0.7000.0, time stamp: 0x49431c33
Faulting module name: ntdll.dll, version: 6.1.7000.0, time stamp: 0x49433e67
Exception code: 0xc0000005
Fault offset: 0x0007f6d6
Faulting process id: 0xdf4
Faulting application start time: 0x01c97c7ede31df1e
Faulting application path: C:WindowsSystem32msiexec.exe
Faulting module path: C:WindowsSYSTEM32ntdll.dll
Report Id: 1d4f5f49-e872-11dd-9d8d-001641a9741a

I thought it was because I was installing over the network, so I tried the files locally.  I tried other MSI’s, and had the same problem.  I hunted around a little bit, and Windows then helped me after I sent the error report … it said :-

function expand( obj ) { if( obj.nextSibling.style.display==’none’ ) { obj.nextSibling.style.display = ‘block’; obj.firstChild.firstChild.src= ‘http://wer.microsoft.com/Responses/include/images/down.gif’ } else { obj.nextSibling.style.display = ‘none’; obj.firstChild.firstChild.src= ‘http://wer.microsoft.com/Responses/include/images/right.gif’ } }

Solve a problem with Windows 7 beta

An issue with the Customer Experience Improvement Program (CEIP) client in Windows 7 beta is causing Explorer and some MSI-based installers to stop working properly.

To solve this problem, follow these steps:

  1. Click the Start button , click All Programs, and then click Accessories.
  2. Right-click Command Prompt, and then click Run as administrator. In the User Account Control window, verify that Program name is Windows Command Processor, and then click Yes.
  3. In the Administrator: Command Prompt window, type or paste the following text at the prompt:reg delete HKLMSOFTWAREMicrosoftSQMClientWindowsDisabledSessions /va /f
  4. Press Enter to install the solution.
  5. If The operation completed successfully displays, close the Administrator: Command Prompt window to complete this procedure. If “ERROR: Access is denied” displays, repeat this procedure from the top, making sure you clicked Run as administrator in step two.

Low and behold … after that the installations are now working again !

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