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In this article I’d like to give you a tip or two about why items sometimes just simply remaining in an ‘archive pending’ state. I’m sure you’ve all seen this from time to time in your environment, or one at a customers, and, you’ve probably been asked why they are stuck in a pending state. Now, you’ll get some answers to help you out when the question arises again.
Let’s run through some of the reasons:
The Enterprise Vault Vault Cache and Virtual Vault functionality has made a great impact to the end user experience that people have when working with archived emails in Outlook. Under the covers though there is a set of files that people often wonder about. These are the .DB files which make up the ‘Content Cache’ of Vault Cache/Virtual Vault. In this blog I’ll explain a little bit about the files.
From time to time Enterprise Vault administrator may wish to change the content of shortcuts that are built by the system once an email has been archived. I don’t think it’s something that happens ‘all too often’ because it’s possible to test out quite well in a lab environment what a resulting shortcut will look like depending how you have configured it. But .. sometimes there is a need to change the policy. In this blog I’ll explain the way to make the change, and what to look out for.
In the Enterprise Vault Desktop policy associated with each user who is enabled for email archiving is an option called ‘Content Strategy’.
In this blog I’ll explain a little bit about that setting, and what it might mean for end-users.